Frequently Asked Questions

We have worked hard to be able to provide the best facility possible for our patients. Our clinic has everything a fully functional gymnasium has in order to provide the best possible rehabilitation you can find. 

-Treadmill
-Exercise Bike
-Gym with Leg Press, Knee Extension, Hamstring Curl, Chest Press/Pull, Row, Tricep/Bicep Strengthening
-Running track
-Sled
-Boxing bag
-Smith Machine
-Landmine
-Dumbbells, Medicine Balls
-Box Jump
-Variety of equipment for agility drills

Our in-home physiotherapy service offers a range of benefits designed to make your recovery and care easier, more effective, and more convenient:

• Ideal for post-operative patients, individuals with limited mobility (such as elderly or neurological patients), and anyone with a busy schedule or limited time

• Avoid the hassle of traffic, travel, and waiting rooms

• No need to arrange babysitting or depend on others for transport

• Assessments are done in your home environment, allowing us to accurately identify postural or ergonomic factors contributing to your symptoms

• Home-based exercise programs tailored to your space, promoting better adherence and long-term results

• Competitive pricing — with the added value and convenience of physiotherapists coming to you

We have not sacrificed a thing on patient comfort. Our treatment table is the same size as you would find in our clinic and many people comment on how comfortable it is. It has the strongest basis of any construction with a lifetime structural guarantee and working weight of 175kg. 

If you are claiming through DVA, an EPC Medicare Program, WorkCover or CTP you will need a Doctors referral. If you are not claiming through any of these you do not require a Doctors referral prior to commencing physiotherapy.

Please have any scans (x-rays, CT, MRI or bone scans) ready, along with your referral if you have one. For those having in-home physio, all we need is for you to have thought of a small area for the treatment table to be set up in a common area Eg living room

For a thorough assessment and treatment it is ideal for your physiotherapist to observe the area of concern. Therefore it is advised that for lower back and lower limb injuries that shorts are to be worn. For neck and upper limb injuries a singlet top is recommended. If you have any concerns with this please do not hesitate to discuss any issues with your physiotherapist.

Your physiotherapist will sit down with you and discuss what you have been experiencing in order to better understand your problem, along with discussing your goals and expected outcomes from physiotherapy. They will then assess you and discuss what they have found. From here the necessary treatment will be provided. Appropriate exercises will be prescribed and your physiotherapist can inform you on how many treatments you may require and how long it should take for you to reach your goals.

Your initial consultation will be 45 minutes. Ongoing consultations will be 30 minute appointments.

For this complete, one-on-one service with all necessary equipment brought to your house, you will pay on average $30 more than if you were to attend our clinic. 

You can pay by either cash or Eftpos; credit or debit using our portable Eftpos machine. No cheques or bank transfers are allowed

We have a HICAPS machine (for both clinic and in-home appointments). This enables us to claim for you on the spot, allowing you to only pay any gap remaining.