Frequently Asked Questions

    • What’s your Sports Injury Clinic like?

    -We have worked hard to be able to provide the best facility possible for our patients. Our clinic has everything a fully functional gymnasium has in order to provide the best possible rehabilitation you can find. 

    -Treadmill
    -Exercise Bike
    -Gym with Leg Press, Knee Extension, Hamstring Curl, Chest Press/Pull, Row, Tricep/Bicep Strengthening
    -Running track
    -Sled
    -Boxing bag
    -Smith Machine 
    -Landmine
    -Dumbbells, Medicine Balls
    -Box Jump
    -Variety of equipment for agility drills 

    • How do I benefit from consulting Sydney Mobile Physio’s in-home service?

    -A service that makes life convenient, especially for post-operative patients, those less mobile (such as the elderly or neurological patients), and the many with busy schedules and limited time
    -No waiting times or traffic hassles
    -No babysitting arrangements required 
    -Assessment in the home environment enabling accurate identification of postural/ergonomic contributions to patients symptoms
    -Exercises prescribed in the home environment to assist with compliance
    -Competitive pricing whilst providing the convenience of us coming to you

      • What’s your in-home treatment table like?

    -We have not sacrificed a thing on patient comfort. Our treatment table is the same size as you would find in our clinic and many people comment on how comfortable it is. It has the strongest basis of any construction with a lifetime structural guarantee and working weight of 175kg. 

      • Do I need a referral?

    -If you are claiming through DVA, an EPC Medicare Program, WorkCover or CTP you will need a Doctors referral. If you are not claiming through any of these you do not require a Doctors referral prior to commencing physiotherapy.

      • What do I need to organise prior to my appointment?

    -Please have any scans (x-rays, CT, MRI or bone scans) ready, along with your referral if you have one. For those having in-home physio, all we need is for you to have thought of a small area for the treatment table to be set up in a common area Eg living room

      • What do I wear?

    -For a thorough assessment and treatment it is ideal for your physiotherapist to observe the area of concern. Therefore it is advised that for lower back and lower limb injuries that shorts are to be worn. For neck and upper limb injuries a singlet top is recommended. If you have any concerns with this please do not hesitate to discuss any issues with your physiotherapist.

      • What do I expect to happen during our consultation?

    -Your physiotherapist will sit down with you and discuss what you have been experiencing in order to better understand your problem, along with discussing your goals and expected outcomes from physiotherapy. They will then assess you and discuss what they have found. From here the necessary treatment will be provided. Appropriate exercises will be prescribed and your physiotherapist can inform you on how many treatments you may require and how long it should take for you to reach your goals.

      • How long are your treatment times?

    -Your initial consultation will be 45 minutes. Ongoing consultations will be 30 minute appointments.

      • What’s your in-home pricing like compared to visiting your physiotherapy practice?

    -For this complete, one-on-one service with all necessary equipment brought to your house, you will pay on average $30 more than if you were to attend our clinic. 

      • How do I pay for the service?

    -You can pay by either cash or Eftpos; credit or debit using our portable Eftpos machine. No cheques or bank transfers are allowed

    • How do I claim through my health fund?

    -We have a HICAPS machine (for both clinic and in-home appointments). This enables us to claim for you on the spot, allowing you to only pay any gap remaining.